About the Role:

We are looking for a Product Manager to lead the execution and scaling of exciting new offerings as we expand into telehealth services and programs. This role sits at the intersection of E-commerce, healthcare workflows, and compliance, ideal for someone who enjoys building 0<1 products in regulated environments.

Specific responsibilities:

Product Strategy & Roadmap

Develop product strategy for telehealth-connected offerings and workflows
Define and maintain a prioritized roadmap aligned with business initiatives
Identify opportunities to improve conversion, revenue, and customer experience

Telehealth and Subscription Program Development

Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
Collaborate with Marketing & CX to ensure clear customer workflows and messaging
Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
Work with providers and/or telehealth partners to establish review processes
Create scalable, secure, and auditable workflows for ongoing use

What you’ll need:

Minimum of 4-7+ years of Product Management experience in E-Commerce, SaaS, or digital healthcare
Been part of a 0-1 Product build and has experience around subscription Product
Experience building or integrating telehealth or digital intake workflows required
Strong understanding of regulated data handling, privacy, and security best practices
Experience working with engineering on API integrations and platform builds
Bachelor’s degree in Project Management, Computer Science or a related field

Familiarity with SFCC, SFDC, and SQL

Impeccable organization and time management skills
Even more important than being a problem-solver is being excellent at identifying problems (we can ideate on solutions after!)

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.

Compensation: $140,000 - 180,000
Discretionary Annual Bonus Eligibility: Up to 15%
Medical, Dental, Vision, and 401K with a company match
Dependent Care, FSA & HSA accounts
Paid Parental & Bonding Leave
Flexible PTO & office closure on all major holidays
Monthly wellness & internet reimbursements
Professional development including certification support & leadership coaching
Mental Health resources
100% remote within the United States
Must be able to work EST hours

FSAStore.com

FSAStore.com

FSAStore.com